Whether you’re exploring options for the first time, planning for future needs, or seeking support as you manage ongoing care, you’ll find the resources you need here. From understanding how home care works to financial planning to educational articles, we’ve organised everything to help you find answers quickly.

Understanding Home Care

New to home care? Start here to learn what home care is, the benefits of ageing in place, when to consider professional support, and how home care compares to other options like facility care or family caregiving alone.

What You’ll Find

  • What home care is and how it works
  • Benefits of choosing home care
  • Signs it’s time to consider professional support
  • Home care vs. other care options
  • Frequently asked questions

Your Care Journey

Wondering what happens after you call? See the complete journey from your first conversation through months or years of ongoing care and understand how our personalised approach adapts as your needs evolve.

What You’ll Find

  • What happens when you call TheKey
  • The complete process from assessment to care beginning
  • How your care plan is created and adapted over time
  • What to expect at every stage

 

Paying for Care

Knowing what to expect with care is important. So is knowing what it will cost. Get clear answers about pricing, explore your payment options (including free support with long-term care insurance claims), and find financial planning resources.

What You’ll Find

  • How home care pricing works
  • Private pay, LTC insurance, veterans benefits
  • Our free Long-Term Care Centre of Excellence
  • Financial planning FAQs

Learning Centre

Looking for expert advice, care tips, or industry insights? Browse our comprehensive library of articles covering healthy ageing, Alzheimer’s and dementia caregiving, care management, and more, with resources for both families and professionals.

What You’ll Find

  • Articles on healthy ageing and care topics
  • Alzheimer’s and dementia caregiving guidance
  • Expert insights and care strategies
  • Resources for family caregivers
  • Professional education and industry perspectives

 

Not Sure Where to Start?

Here’s a quick guide to help you find what you need:

Start with Understanding Home Care to learn the basics, then visit Your Care Journey to see how the process works.

Review Your Care Journey to understand what happens next, then check Paying for Care to explore financial options.

Browse the Learning Centre for articles on topics like Alzheimer’s caregiving, healthy ageing, and care management strategies.

Call us at 1-844-655-0880 or schedule a free consultation. We’re here to answer questions and help you determine the right next step for your family.

Need Personalised Guidance?

Every family’s situation is unique. If you’d like to discuss your specific care needs, explore your options, or get answers to questions we haven’t covered here, we’re ready to help.