Meet Our Winnipeg Team

Dennis graduated with a Bachelor of Science in Pharmacy from the University of Saskatchewan and has been working in the healthcare field ever since. He has experience working in both the hospital and community settings. Trained as a community CancerCare pharmacist at the Health Sciences Center, Dennis has extensive experience working with palliative care teams. As a pharmacist, he enjoyed visiting seniors in their homes to counsel them on their medications, but was alarmed to see the difficulty many were experiencing while trying to remain in their homes. He realized that many of the people he visited were not getting the help they needed. TheKey is a personal journey for Dennis to reach out to these seniors in need.

Sheila Lively is a Regional Director of Operations at TheKey Canada who oversees multiple markets, ensuring the consistent delivery of high-quality in-home care across her region. She brings a strategic, big-picture perspective while staying closely connected to the day-to-day realities of care. Sheila works with local leaders to strengthen operations, support team development, and ensure each market delivers a reliable, personalized care experience for clients and their families. She focuses on aligning performance, improving processes, and helping teams grow in a way that’s both sustainable and client-centered. Known for her balanced leadership style, Sheila combines accountability with support—empowering teams while maintaining a clear focus on quality and outcomes. Her goal is to ensure every client, across every market she supports, receives compassionate, consistent care that allows them to live safely and confidently at home.

Nancy Allen is a Caregiver Manager at TheKey who is known for her consistency and reliability in supporting both caregivers and clients. As part of the Care Team, she focuses on creating a care environment where expectations are clear, communication is steady, and support is always available. Nancy works closely with caregivers to ensure they feel confident in their roles and prepared to deliver high-quality care. She takes pride in being someone her team can count on—responsive, organized, and always willing to step in when needed. With a practical, no-nonsense approach, Nancy helps keep care running smoothly and predictably. Her goal is to ensure every client receives dependable, well-supported care that families can trust day in and day out.

Brian Boxall is a Client Success Manager at TheKey who focuses on making sure care is carried out exactly as intended—consistently, reliably, and without gaps. He takes pride in execution, ensuring that plans turn into real, day-to-day support that families can count on.
As part of the Care Team, Brian stays closely connected to both caregivers and clients, monitoring how care is unfolding and stepping in when adjustments are needed. He values clear communication and accountability, helping ensure everyone stays aligned and informed.
Known for his dependability and strong follow-through, Brian brings a sense of structure and reassurance to the care experience. His goal is to make sure every client receives care that is not only well-planned, but consistently delivered with quality and attention.