We add meaningful value—and understand how to support your clients’ ongoing wellness so they can be happier and healthier, aging wisely at home.
OUR EXPERTISE
A New Vision Built on Years of Experience
For over 20 years, we’ve provided exceptional in-home care as Home Care Assistance. Today, we offer even more comprehensive care solutions to support long-term aging at home. Our experience and expertise allow us to work closely with our partners to meet their needs and design personalized, cost-effective Care Plans for our clients. With our knowledge, we can help you understand the options, set up care quickly, and support clients’ quality of life and ongoing wellness—wherever they call home.
Exceptional Care at Home for Older Adults
Our name has changed. Our values and quality remain the same. TheKey will continue to deliver exceptional care to clients in their own home to better meet the needs of the rapidly growing older population. Nine out of ten people prefer to stay in their own home as they age. TheKey is ready to help, offering a complete care solution at home.
In-Home Care
Specialized Care
Our Advantage
What makes TheKey different?
Quality. Our people. And we really know our business. Every care visit is backed by years of experience delivering millions of hours of exceptional service to families who expect the best personalized care for their loved ones.
Team Based Approach
A Team-Based Approach
Behind every professional caregiver is a full-time Care Team of experts, providing ongoing guidance to our caregivers—and support to you and your family.
expert caregiver
Expertly Trained Caregivers
Our caregivers are experienced employees. They are managed by our team, thoroughly vetted, background checked, and trained to provide personalized care tailored to your needs.
Health and wellness
Health and
Wellness
Our Balanced Care Method™ emphasizes a healthy mind, body, and spirit. This holistic approach focuses on nutrition and wellness so our clients can live happier, healthier lives.
Our Partners
We build relationships that last.
We’re the home care experts in every community we serve. Our knowledge and expertise allow us to coordinate care seamlessly with other professionals and healthcare providers in our community. We not only can help your patients, residents, or clients who need care at home, we can also help you—by making your job a little easier and connecting you to other senior care professionals and advisers.
If you’re struggling to retain residents who need a higher level of care—or your staff is stretched too thin, we can provide supplemental care. We’ll help you maintain your census, improve the quality of life for your residents, and extend your continuum of compassionate care.

Why partner with us?
We provide much more than high-quality personalized care, we work to understand your ongoing needs and offer engaging programs and activities for your residents.
  • One point of contact you know and trust
  • Timely follow-through and consistent communication
  • Additional on-site enrichment activities, including our six-week Mind Fit series
  • A dedicated Care Team to help your residents stay in your

    community—even when their needs change
Senior Living Community Case Studies
Trust. Experience. Expertise. That’s what we offer every client—and every care manager and Aging Life Care Professional we work with. Whether you’re looking for an ongoing reliable home care partner to provide personalized care for your clients or someone to help you grow your practice in the community, we’re here to help.

Why partner with us?

We’re happy to share our contacts and knowledge of the senior care community—and be the home care partner you trust most to deliver exceptional care to your clients.
  • One point of contact you know and trust
  • Consistent communication and timely follow-through
  • Personalized Care Plans tailored to your clients’ needs
  • A holistic approach to care, based on our proprietary Balanced Care Method™
  • Detailed Care Notes for your clients
  • More time to focus on building your practice
After a hospital stay, the first 72 hours are critical. Our expertly trained caregivers can assist your patients from the moment of discharge to full recovery at home. We extend your high standard of care for patients and work with trusted healthcare providers, ensuring medication compliance, and supporting a safer recovery and better health outcomes, post discharge.

Why partner with us?

We work closely with you, helping you support your patients as they transition home—and making your job a bit easier.
  • Reduce risks of readmission and improve patient outcomes
  • Assistance with discharge planning
  • One point of contact you know and trust
  • Reliable, timely follow-through with consistent communication
  • Available around-the-clock, if needed
  • Collaborative problem solvers, no matter the challenge
  • Consistent client satisfaction for your patients
Whether you need supplemental care for a long-term patient or a reliable home care partner to support your patients so they can safely transition home as soon as possible, we can help. Our experience supporting post-acute care patients helps us anticipate care needs during recovery at home and reduce the risks of readmission.

Why partner with us?

We’re experts at providing supplemental care in a facility and also supporting patients as they transition home safely, providing personalized care and assistance—and setting them up for a successful recovery, post discharge.
  • Comprehensive transition support from bedside to home
  • Experience coordinating DME and integrating with hospice and

    home health services to ensure continuity of care
  • Available around-the-clock, if needed
  • Reduce avoidable hospital readmissions
  • Improve patient outcomes and satisfaction
Elder Law Attorneys and Estate Planners
Wealth Managers and Fiduciaries

Senior care options and costs can be complicated—and frequently change based on market conditions. As your ongoing partner and senior care expert, we’ll educate you on long-term care options and costs so you can better guide your clients in making informed decisions.

Why partner with us?
We’ll be your personal adviser and partner in care. When your clients become our clients, we keep you up to date on their care status and needs.
  • Education on aging, care options, and the cost of care
  • Enhanced expertise on long-term senior care options and planning

    guidance
  • Quick and knowledgeable home care set up when needed
  • Timely follow-through and consistent communication
  • Regular communication through detailed Care Notes with client updates
We understand that your patients are very discerning, value their health and wellness, and expect the best care and customer experience. When a patient of yours becomes a client of ours, we extend your high level of personalized care into the home.

Why partner with us?

Communication, dependability, and perseverance—plus 20 years of experience—make us experts in meeting and exceeding our clients’ expectations.

  • Client Success Management team dedicated to your patient
  • Professional caregivers who are vetted and expertly trained
  • Knowledge and expertise in senior care to help address issues beyond

    the scope of your services
  • A proactive approach to care that anticipates potential issues before

    they become problems
  • Experience caring for older adults living with memory problems,

    cognitive impairment, or advanced dementia
By consistently delivering an exceptional care experience, we’ve earned the trust of families and professional partners in the communities we serve. How can we help you?
Referral Partners
Professionals serving seniors, contact us to learn how we can benefit your clients, patients, and residents.
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