Older adults can live well and happily at home. TheKey Vancouver was built on that belief. Fifteen years into the journey, the caregiving team remains deeply committed to that grounding principle.
“Our local caregiving approach comes back to the same Canadian ideals we were founded on,” explains Sharon Speirs, General Manager of TheKey Vancouver. “When our first location opened its doors in Montreal, the family behind the concept had been searching for a balanced approach to caregiving for their own loved one. They couldn’t find what they were looking for — so they built it. We adopted that same spirit in Vancouver. We provide the kind of care we’d want our own parents and grandparents to receive.”
In the years since, TheKey Vancouver has grown to provide personalized, in-home care for British Columbia seniors from Vancouver through to Surrey and White Rock. Now backed by TheKey’s specialized insights, advisors and bench strength across North America, the local Vancouver team stays true to hallmarks that have always defined its special approach to in-home care.
“We build relationships with everyone involved in the caregiving relationship, and that starts with helping people demystify caregiving access and funding,” explains Speirs. “Sharing that knowledge is the first step we take on the caregiving journey together.”
Speirs says those early conversations are essential to initiating the best possible caregiver support for families in British Columbia, where seniors represent the fastest-growing age group in the province. In fact, seniors are expected to make up 25% of the population by 2036.
As people live longer, Speirs sees a growing need for in-home caregiving options. In 2024, the Federal government announced $733 million in new funding to improve healthcare for seniors across British Columbia. Much of that investment is tagged for expanding home and community care, among other services. That’s a good news story. Still, Speirs recognizes that it’s not always easy for families to figure out exactly what services or funding a senior is eligible to receive.
“We’re seeing a lot of local investment in senior health care right now, which is a step in the right direction. In many cases, we find that families actually qualify to receive more — or different — funding towards in-home care than they may realize,” says Speirs. “We’re happy to sit down with families and work through those details at the front end of the relationship, to position everyone for success. With those details in place, we can customize TheKey’s Balanced Care MethodTM to the specific senior we’re focused on.”
TheKey’s caregivers help with a wide variety of non-medical activities of daily living. Showering, bathing or dressing. Meal prep or transportation. Fall prevention and medication reminders. All of this is included — in addition to companionship and recreation, areas Speirs says no family should underestimate.
In fact, research shows that more than four in 10 older Canadians are considered to be socially isolated. Nearly 60% say they’re experiencing some level of loneliness; 20% report being very lonely. Speirs says TheKey’s Vancouver-based caregivers can absolutely help bridge that gap.
“The caregiver becomes a constant for our client,” says Speirs. “Someone they can rely on, talk to and share their day with. That is one of the key determinants for quality of life. It’s what sets our approach apart, helping seniors feel purposeful about their day and happy in their home.”
Contact TheKey to learn more about how our support and care services can help you or your loved one.