Vancouver Coastal Health (VCH) is one of the most vital healthcare networks in British Columbia, and a valued partner in the continuum of care for seniors. Despite their outstanding dedication and commitment, VCH — like many healthcare authorities — is navigating serious resource challenges. Increasing demand, staff shortages, and financial pressures are placing immense strain on local hospitals such as Vancouver General Hospital, St. Paul's Hospital, and Lions Gate Hospital.
These frontline teams work tirelessly under enormous pressure. However, the sheer volume of patients — especially older adults with complex care needs — makes it difficult for even the best systems to ensure seamless transitions from hospital to home. Many seniors are discharged with limited government-supported home care hours, leaving families searching for additional support.
Without the right level of post-discharge care, older adults face significantly higher risks of hospital readmission. Missed medications, nutritional deficiencies, or undetected complications can quickly escalate. That’s where our specialized Hospital to Home Care in Vancouver becomes essential.
TheKey’s Hospital to Home Care Program: An Immediate Solution
At TheKey Vancouver, we provide a refined and comprehensive Hospital to Home Care Program specifically designed to support clients during this vulnerable time.
Our approach fills the critical gap between what government services can offer — often limited hours and minimal coverage — and what clients actually need to recover safely and confidently at home.
Why 72-Hour Coverage is Essential
We recommend at least 72 hours of round-the-clock care immediately following hospital discharge. This period is the most fragile — with risks of infections, medication complications, or confusion due to transitions. Our 24/7 caregivers are trained to:
- Monitor vital signs and health changes.
- Support mobility, hygiene, and nutrition.
- Ensure medication compliance.
- Communicate directly with families and healthcare providers.
This level of support dramatically reduces readmission risk and accelerates recovery.
Lifeguard by TheKey: 24/7 RN-Supervised Monitoring
We go beyond traditional home care.
TheKey’s Lifeguard monitoring system uses non-invasive sensors (no cameras or microphones) to continuously monitor key areas of the home. Features include:
- Critical Inactivity Alerts: If no motion is detected during normal active times, we are notified immediately and respond.
- WiFi Motion Sensors that track movement, sleep, and hygiene patterns.
- Weekly RN Check-ins and wellness oversight.
- Emergency Alerts that notify our team and loved ones immediately if something seems off.
This program provides not just peace of mind, but measurable outcomes in wellness, mood, and safety.
What Public Health Offers vs. What You Deserve
| Service | VCH (Public) | TheKey Vancouver |
|---|---|---|
| In-Home Care Hours | 1–2 hrs/day, limited | Up to 24/7, flexible |
| Staff Consistency | Varies; often rotating | Dedicated care teams |
| Post-Discharge RN Oversight | Minimal or delayed | Immediate and ongoing |
| Advanced Monitoring | None | Lifeguard 24/7 system |
| Personalized Support | Generalized plans | Fully customized care plans |
Your Trusted Partner for Home Care in Vancouver
TheKey Vancouver is more than just a home care agency. We are:
- Locally based, nationally backed.
- Focused on senior care, complex conditions, and dementia support.
- Specialists in hospital-to-home transitions, working in alignment with discharge teams from Vancouver General, St. Paul's, and Lions Gate Hospital.
- Discreet, responsive, and professional — respecting the dignity of your loved ones.
With Lifeguard and our dedicated care teams, you never have to wonder if your parent or spouse is safe, hydrated, medicated, or cared for. We handle the details so you can focus on being family.
Ready to Reduce Hospital Readmissions and Support Recovery?
If you or a loved one is being discharged — or if you’re struggling with the limitations of publicly funded services — we’re here to help.
We offer free care assessments and rapid-start services in Vancouver and the surrounding areas. Let us help you plan the care your family deserves.
