TheKey bridges care gaps with higher-level support and engaging programming—keeping you within your community's scope while boosting resident satisfaction.
Our supplemental care services help residents stay in your community safely. When residents develop complex needs, our caregivers provide the extra help needed so they can age in place within your community—rather than transferring to higher-acuity facilities. We can also support waitlisted residents and coordinate move-in care.
The result: You protect census, honour families' wishes, and prevent departures to competitors.
Our Client Success Managers coordinate with your existing team to support high-acuity residents. We reduce staff stress with trained, licensed caregivers who integrate naturally into your community's daily operations.
You receive regular updates on resident status, care plan changes, and family communications. These reports give you visibility into developing situations, allowing proactive intervention before situations require emergency measures.
Our licensed, insured employees meet your facility's operational standards. This eliminates additional liability concerns while ensuring families feel confident about the quality of care provided.
Work with the same trusted Home Care Liaison who learns your community's unique needs, operational flow, and resident population. No call centres or repeated explanations. One consistent point of contact who understands your business.
We keep you informed with timely updates on care being delivered in your community – resident status, care plan adjustments, and family communications. You always have visibility into resident progress and any changes that need your attention.
Our care teams scale support as residents' conditions evolve. We provide everything—from companionship to around-the-clock dementia care using our science-backed Balanced Care Method®.
By providing the additional support residents need to remain in your community safely, we help you avoid costly resident departures. Families want to keep loved ones in familiar environments—and our partnership makes that possible.
Call your local Home Care Liaison or Click here to Get Connected.
TheKey offers five distinct, research-informed wellness programs—completely free to partner communities. These aren't generic activities; each program is developed by experts in aging, cognitive health, and family support.
Our signature six-week cognitive wellness program targets six brain functions: social cognition, planning and decision-making, learning and memory, language, complex attention, and perceptual-motor functioning. Residents love these engaging sessions, and families recognize the quality programming during tours and visits.
Perfect for memory care communities, this creative storytelling method celebrates each resident's life and history beyond their cognitive condition. TimeSlips sparks self-expression and builds deeper connections amongst residents and staff while enhancing their sense of purpose.
Expert speakers deliver tailored presentations on elder care, healthy aging strategies, mental health, and more. We customize content to the audience's specific interests and needs – whether you need resident programming or staff education.
These support groups for residents and their families require minimal resources but deliver meaningful impact. Each session focuses on presence, consistency, and emotional safety. Participants work through caregiving challenges, lifestyle changes, and feelings of isolation while building supportive connections.
A welcoming social gathering for residents experiencing memory changes and their loved ones. Memory Care Cafés emphasize connection, shared stories, and new experiences—not diagnoses.
