This year, the Province of British Columbia is funding more than 5,200 emergency shelter beds across 52 communities—including Surrey—to reduce cold-weather harm for people at risk (Government of B.C., 2025). That same “warmth and safety” mindset is also reshaping home care Surrey at the neighbourhood level. Programs such as Newton’s Community Action for Seniors’ Independence (CASI) are proving that practical, non-medical support—rides, friendly visits, quick safety checks—can be just as winter-saving as a heavy coat.
Winter in Surrey: Why “Normal” Care Plans Often Need a Seasonal Upgrade
Surrey is growing quickly, and so is the number of residents aging at home. Older adults now represent close to 15% of the city’s population, and the proportion is expected to rise as Surrey continues to attract retirees and multigenerational families (City of Surrey, 2025). In winter, that demographic shift becomes a safety issue: slick steps, wet entryways, and shorter daylight hours can increase falls and isolation at the same time.
Fraser Health has noted an 18% increase in emergency room visits for older adults during icy conditions (Fraser Health, 2025). Add in the reality of Surrey’s microclimates—fog near the Nicomekl River, shaded cul-de-sacs that stay frozen, and heavy rain that turns leaves into slip hazards—and it’s easy to see why home care Surrey needs a winter-specific approach rather than a “set it and forget it” schedule.
The good news: small, proactive changes can reduce risk dramatically. Think beyond shovelling. A winter-ready home care Surrey strategy often includes consistent check-ins, reliable transportation backups, and a clear plan for medication routines when appointments get rescheduled. Province-wide, the Government of British Columbia invests more than $3.2 billion annually in home and community care, with Fraser Health delivering a significant portion of these services locally (BC Ministry of Health, 2025).
A Clear Map of Home Care Surrey Options: Public Services, Self-Managed Care, and Private Support
If you’re trying to sort out home care Surrey for the first time, start with the public system. Fraser Health’s Home Health team is the main entry point for publicly funded services—ranging from clinical nursing after a hospital stay to assistance with daily living, depending on eligibility and assessed needs (Fraser Health Home Health). For Families, this is the foundation: safe discharge planning, personal care support, and guidance on what comes next.
Some Surrey residents prefer a model that offers more control over scheduling and staffing—especially when winter storms disrupt routines. The Choice in Supports for Independent Living (CSIL) program allows eligible British Columbians to hire and manage their own caregivers, offering flexibility that can be helpful when you need consistent coverage during unpredictable weather (BC Ministry of Health, 2025).
To build a practical, layered home care Surrey plan, Families combine resources:
- Start with an assessment: Call Fraser Health’s Home Health Service Line (1-855-412-2121) to discuss eligibility and next steps.
- Add neighbourhood supports: Ask about local programs such as Newton’s CASI for non-medical help and social connection.
- Supplement when needed: Use private home care Surrey services for transportation, companionship, meal support, or overnight reassurance during severe weather.
Surrey Neighbourhoods, Different Winter Risks: Tailoring Home Care to Where You Live
One reason home care Surrey works best when it’s customized is that Surrey doesn’t behave like one uniform city in winter. In Guildford, seniors may be close to shopping and clinics, but busy intersections and slick parking lots can make short trips feel unsafe. In Newton, uneven sidewalks and fast-changing traffic patterns can be intimidating for anyone using a cane or walker. Fleetwood’s longer distances between services can turn a missed ride into a missed meal. And in South Surrey and Crescent Beach, shaded driveways and hills can stay icy long after main roads look fine.
The CASI pilot in Newton found that nearly 30% of participating seniors asked for help specifically with outdoor mobility after winter storms (CASI Pilot Program Reports, 2025). That kind of insight matters: it suggests the “weak point” is often the threshold—getting from the front door to the curb safely—rather than the destination itself.
A winter-focused home care Surrey plan might include entrance handrails, brighter porch lighting for early sunsets, a weekly transportation schedule, and a simple system for tracking medications when routines shift. Just as importantly, it should include companionship. Winter can shrink social circles quickly, and isolation can affect appetite, sleep, and motivation to stay active.
Companion caregivers can be a quiet safety net: they notice when someone is moving more slowly, skipping meals, or keeping the thermostat too low to save money. Those small observations often prevent bigger emergencies—especially during cold snaps.
Dementia and Alzheimer’s in Winter: Keeping Surrey Routines Steady When the Weather Isn’t
Winter can be especially hard for households living with dementia or Alzheimer’s. In Surrey, roughly 7,200 seniors are living with cognitive challenges (Alzheimer Society of B.C., 2025). Short daylight hours, bulky clothing, and sudden changes to plans can increase agitation or confusion—and can also raise the risk of wandering.
What helps most is consistency that’s easy to follow. Families build a “winter routine” that includes: set mealtimes, a daily check of indoor temperature, a visible spot for boots and coats, and a simple after-storm checklist (walkways cleared, salt down, phone charged). Door alarms, clear signage, and visual cues can add reassurance without making the home feel clinical. When additional structure is needed, specialized dementia home care Surrey support can provide calm guidance and continuity (TheKey Dementia Care).
In practice, many Surrey families use a blended approach: clinical oversight through Fraser Health when eligible, plus private home care Surrey for hands-on companionship, meal preparation, and safety monitoring when winter days feel long and unpredictable.
Spotlight: Newton’s CASI Pilot—Neighbour-Powered Support That Shows Up in Bad Weather
Newton is one of five B.C. communities piloting the Community Action for Seniors’ Independence (CASI) program, delivered through a partnership between the Province and United Way BC. In 2025, CASI is supporting more than 320 Newton seniors with non-medical help such as grocery deliveries, friendly visits, and home safety check-ins. Early reporting shows a 21% reduction in self-reported winter falls and a 30% increase in seniors’ confidence about staying safe at home—proof that community-based support can strengthen home care Surrey when conditions outside are at their worst.
Citation: CASI Pilot Program Reports
Winter Home Care Surrey Checklist: Five High-Impact Steps Families Can Take Now
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Make the front door “zero-slip”: clear leaves, add grit or salt, and keep a sturdy handhold at every entrance.
Local note: Fraser Health highlights that many winter falls occur at home entry points, not on long walks (Fraser Health, 2025). -
Create a storm-day plan on paper: include pharmacy numbers, caregiver contacts, and a backup ride option if roads are unsafe.
Why it matters: when power or transit is disrupted, having one page of information reduces panic and delays. -
Use neighbourhood help strategically: connect with programs like CASI in Newton for errands, check-ins, and companionship.
Practical benefit: community support can fill gaps when family members are sick, travelling, or stuck in traffic. -
Set up a “weather buddy” routine: a neighbour, friend, or relative checks in before and after major storms.
Surrey reality: fast temperature swings can refreeze meltwater overnight, changing conditions in hours. -
Book a home safety review: look for trip hazards, poor lighting, and bathroom risks that become more dangerous in winter layers and boots.
Reminder: many injuries happen during ordinary tasks—carrying laundry, stepping into the shower, or answering the door.
- Call Fraser Health’s Home Health Service Line (1-855-412-2121) to review eligibility for public home care Surrey services.
- Contact the Newton CASI program (through United Way BC) for non-medical support in Newton.
- Arrange a winter safety walk-through with your loved one—check heating, review medication routines, and assess entrances.
- Explore private home care Surrey options for extra companionship, transportation, or overnight support.
When you compare home care Surrey services, it helps to separate what is typically covered through Fraser Health from what families often choose to add privately. Public services are based on assessed need and eligibility, and winter demand can affect timing. Private home care Surrey can offer steadier scheduling and more choice—useful if you need evening visits, weekend support, transportation to appointments, or a consistent companion during long stretches of bad weather.
To discover premium, personalized support that enables seniors to thrive at home, visit TheKey’s home care Surrey page: thekey.ca/locations/canada/surrey. Whether you’re in Newton, Fleetwood, or South Surrey, our team can help you design a winter plan that fits your family’s needs.
Looking for guidance on winter safety? Our Surrey team is here to help—whether you need a risk assessment, care coordination, or just a friendly conversation about your options.
Reach out today for expert, compassionate advice on building your winter home care Surrey plan.
Get startedFrequently Asked Questions: Home Care Surrey
Start with transportation reliability: a backup ride plan for medical appointments, pharmacy pickups, and groceries. Then focus on entry safety (lighting, handrails, non-slip mats) and a check-in schedule on storm days. Families use a mix of Fraser Health services (when eligible) plus private home care Surrey support for rides, errands, and companionship when weather makes travel difficult.
CASI is coordinated through United Way BC and local partners. You can begin by visiting United Way BC’s website or calling their Surrey office to ask about eligibility, referral steps, and current capacity. In winter, CASI’s non-medical support may include grocery delivery, friendly visits, and basic safety check-ins—helpful when sidewalks are icy or family members can’t get across town.
A helpful plan usually combines predictable routines (consistent meals, calming evening activities, and clear visual cues) with safety measures like door alarms and well-lit pathways to the bathroom. Families often pair public supports through Fraser Health (when eligible) with specialized dementia home care Surrey services for structured companionship, reassurance, and supervision—especially during late afternoons and evenings when “sundowning” symptoms can intensify.
Fraser Health-coordinated services are based on clinical assessment, eligibility, and care priorities, and may include nursing and personal care supports. Private home care Surrey is typically more flexible and can be scheduled around your household’s needs—such as evening visits, weekend coverage, transportation, meal preparation, and overnight safety checks during storms or power outages.
Medical disclaimer: This article is for general information only and is not medical advice. Always consult a qualified health-care professional for diagnosis, treatment, or guidance related to medical conditions or medications. If you believe someone is experiencing a medical emergency, call 911 immediately.