375 University Ave E #104, Waterloo, Ontario N2K 3M7
519-954-2111
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Tell Us About Your Situation

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Thank you!

We’re so glad you’ve reached out to TheKey. We know that exploring home care options requires careful thought and planning, especially when you’re trying to find the best support for someone you love.

With more than 20 years of experience providing home care, our team is here to guide you every step of the way—helping you create a plan that fits your unique needs now and in the future.

A member of TheKey team will be calling soon to learn more about you and answer your questions. Our goal is to help you understand all your options - with no pressure, just clear guidance to help you make the best decision for your family.

What to Expect Next

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Step 1: We'll Listen & Learn

Share your care needs with us. We'll schedule a free in-home or virtual consultation within 24 hours to fully understand your situation.

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Step 2: We'll Create Your Care Plan

Together, we'll build a personalised care plan and match you with a professional caregiver who's right for your family.

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Step 3: We'll Support You, Always

Once care starts, our Care Team is available to provide guidance, make adjustments, and ensure everything runs smoothly.

Trusted By Clients Across Waterloo

Real feedback from satisfied customers

"The Key has been so helpful with my grandfather. Met a couple of them and they are so friendly and always smiling. As soon as they come to pick him up he has the biggest smile its nice to see. Thank you"

Tricia R.

Waterloo

"I was extremely satisfied with the care provided by TheKey for my parents. The caregivers were compassionate, supportive, and went above and beyond to make sure my parents were well taken care of. The office team was incredibly cooperative and always available whenever we had questions or needed assistance. The 24/7 availability they offer is a huge relief, especially knowing that our parents are home alone at times. I highly recommend TheKey for anyone looking for reliable, thoughtful care for their loved ones. Thank you for everything!"

Rahul S.

Waterloo

"Highly recommended. They have provided staff coverage for us for a number of years. Excellent service & communication. Coverage is done in an expedient manner!"

Cosmo P.

Waterloo

Ready When You Are

Whether you need care today or just want to talk through your options, we're here.

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