Let’s Find the Right Care for You

"Thank you with all my heart. The tenderness and compassionate my mom received was greater than words can say. I am so grateful for the support, sensitivity, and love we the family, and our mom received. I recommend The Key to anyone who requires these services."

"We are grateful for Mr. Page attending our home. He was able to explain the services available, listen to our needs and tailor services accordingly. We are very happy we decided to go with TheKey knowing our loved one will be well cared for. Would recommend to others."

"We recently changed in-house care providers at Burlington Gardens in search of the level of service our residents truly deserve—and we found it with The Key. Their team offers excellent service, is always available when needed, and their management is responsive and reliable. Highly recommended!"

"Very reliable and trustworthy. When I was looking for a caregiver for my dad, I was not sure of where to begin or how. But they guided me throughout the process and helped me in getting a psw who was warm, understanding and caring. I can literally see it on my dad. Thankyou The key, Toronto for everything"

"I’m incredibly grateful to The Key - Toronto for the exceptional care they provide to my grandparents. The staff provided by them is not only professional but also genuinely kind, attentive, and compassionate. It's clear they treat everyone with respect and warmth, which gives our family great peace of mind. My grandparents are happy, well looked after. I highly recommend The Key to anyone looking for quality senior care. Thank you for making a difference in our lives!"

"We were thankful to be recommend to TheKey! Great service connection for potential clients. They genuinely care and are reliable. I look forward to partnering in the future and can’t recommend TheKey enough. Thank you again."

"I was able to meet with one of the co-ordinators who was assigned to send in a PSW. Training was amazing and very specific to the person who was being provided the care. Very professional"

"We’ve had an amazing experience with TheKey Senior Home Care. From the very beginning, the staff was professional, attentive, and truly committed to understanding our clients needs. The team regularly checks in to ensure everything is going smoothly, and they are always responsive when we have questions or concerns. It is such a comfort knowing our clients are in good hands and receiving support that respects their dignity and independence. I highly recommend TheKey to anyone looking for high-quality in-home senior care!"

"We are so thankful to have found The Key. My elderly mother was struggling caring for my 80 year old step father. We went through countless PSW’s, they would often cancel or not even show up. The Key was recommended to us and we have been delighted with their care. It’s the same PSW every time, they genuinely care and are compassionate and reliable, we have piece of mind and consistency which is very important in elder care. Our contact person is always available and goes above and beyound to make sure our needs are being met. Highly recommend."

"TheKey has been a fantastic resource for my company, I work for a private retirement home in Port Credit, and their commitment has been unmatched. They are not only dedicated to providing 1:1 care for our residents, but they have gone above and beyond to keep them entertained and engaged, by coming in regularly to do activities and exercise classes. They are also able to help with transitions from my residence, to others which are more suitable for care needs (such as needing assisted living facilities). They also help families find the best match for their current care needs, and not only visit the homes they recommend, but get to know the management team, staff and current residents, to be able to accurately match families and their loved ones with their potential, new homes! I highly recommend TheKey!"

"From our first contact with the eminently professional client success manager Kristal to our fantastic psw Ramandeep The Key has been immensely helpful to our family: always reliable and punctual, pleasantly responsive and resourceful to any questions or concerns, and genuinely empathetic. A joy to work with at a time in our family when that is invaluable. A testament to their field, our family is forever grateful."

"Doreen has been my Psw for about six months. She comes from TheKey. She quickly get herself into my world (very quick) being her rambunctious noisy person.about her somehow! She is outgoing, fun and very hardworking -(is always looking for things to do us a chair to relax. I think Doreen has found a perfect fit for herself as Psw and TheKey is very fortunate to have her on its list of Personal Support Worker. I would highly recommend TheKey to anyone who is in need for homecare. FROM:Mary Forsyth"

"I couldnt be more happy with the Key's services and what they offered to my parents. They are very professional and very caring. They go above and beyond to make sure that everything that is needed is met. They are very reliable and we always have peace of mind knowing we didn't need to worry about anything."

"I have the key looking after my grandfather at Burlington gardens. I’m very appreciative to the kindness and care they show to their residents. Thank you Amanda."

"I have recently started dealing with the Key at Burlington Gardens. The amount of care they provide for their patients is top notch. Very compassionate and thoughtful care. Also they specialized in Dementia care."

"I have the key looking after my Father in law at Burlington gardens and the level of service and care they provide to their residents is beyond amazing! Thank you Amanda and all of your team"

"Working in the Senior Living Industry for over a decade I’ve come across many companies providing senior care supports but my experience with TheKey has been exceptional. From the first connection made to the care I see being provided to the Seniors we support in Retirement Living, specifically those living with a diagnosis of Cognitive Impairment I’d recommend their services to all within the industry!"

"My mother has had a very tough time in life the last while! Staff that come from The Key have all been 10/10 Professional, caring, warm and helpful staff!! Every one that comes! I’ll recommend The Key to anyone"

"Looking for a caregiver for my father started out as an overwhelming task but as soon as I spoke with my first contact person at The Key, I instantly felt relief knowing that I've found a great agency. After several discussions about my father's situation and his needs and preferences, I was ensured that a suitable caregiver would be found. After a few weeks, a caregiver started and it has been a blessing ever since. My dad's care needs have been met beyond our expectations and we are thrilled to have someone who is patient, caring and gentle with him. It has provided us with security knowing that my father is in good hands. I would highly recommend The Key to anyone who is looking for in home care for a loved one."

"TheKey has been a game-changer for our family. Their caregivers are compassionate, professional, and truly go above and beyond. The regular RN check-ins and personalized care give us complete peace of mind. Highly recommend for anyone seeking top-tier home care!"

"TheKey has been an absolute blessing for our family. From the very first consultation, their team was professional, compassionate, and incredibly knowledgeable. My mother has been receiving personalized in-home care, and the difference in her well-being is remarkable. The caregivers are not only skilled but also genuinely caring, ensuring that she remains comfortable and engaged."

"I am recovering from knee replacement surgery and live by myself. I am so happy that I discovered TheKey home care. I could not have coped with this situation on my own. The service manager, Kristal, was exceptional. She answered all my questions when we first met, responded so quickly to my requests for care, no matter when I contacted her. The home care providers were helpful and encouraging. Mable was particularly experienced, anticipated my needs and was cheerful and encouraging whenever we were together. I recommend TheKey unconditionally. Tanya Long"

"I cannot express enough gratitude for the exceptional service provided by The Key, an in-home care provider that has truly made a positive impact on my family’s life. They have gone above and beyond in providing my father with compassionate companionship both during his time at home and during his hospital stay. From the very start, the team at The Key impressed us with their professionalism and personalized approach. They carefully matched my father with caregivers who not only met his needs but also genuinely connected with him on a personal level The Key has truly set the standard for in-home care. Their compassionate caregivers, outstanding customer service, and unwavering commitment to the well-being of their clients make them an exceptional choice for anyone seeking care for a loved one. I highly recommend The Key to anyone in need of reliable and heartfelt in-home care services"

"I have used Key twice to try to help me deal with a very difficult situation at home. The staff worked very hard to understand our situation and helped devise a plan to resolve the issues we were facing. They were flexible, supportive and caring. I would highly recommend their services."