Let’s Find the Right Care for You

"I really appreciate how Jessica Groen provides clear detailed instructions for clients. It helped me feel confident in my fit and ensure we met their need efficiently. I also appreciate how you’re always available when we have questions. I admire your ability to resolve issues quickly and efficiently. Jessica ensures the safety of both client and HCA."

"The Key - Senior Home Care provides excellent Care services and their Caregivers are top notch!! Shawntel has been very helpful in managing our needs, she’s kind, caring, so personable and her communication is exceptional. Highly recommend"

"Jessica, the scheduling manager, has been incredibly prompt and considerate in all my interactions. She communicates clearly, responds quickly, and always takes the time to ensure everything is organized smoothly. Her professionalism and kindness make the entire process effortless and stress-free."

"The whole team is very Supportable and approachable."

"The key had been able to provide outstanding care for our mother who faces dementia challenges. Once we had a meeting with the key we knew that this was the company we would choose. They have exceeded our expectations and provided us with a sense of relief. Thank you to all of their staff and caregivers."

"Open communication is something you never have to question while working with TheKey and specifically, Shawntel. Their caregivers truly put the word "care" in the title and are beyond helpful and responsive. I have used TheKey for my grandmother and the team is full of immense knowledge of home care and everyone is so kind. They really make you feel at ease when getting care in place."

"We chose TheKey after interviewing with several other home care companies for my uncles post operative care. From the first meeting we had with Shawntel, we felt like TheKey had everything to offer that we required. Jessica was our scheduler and she did a great job with getting a caregiver in place that fit what my uncle needed. We will be using TheKey again in the future for any of ours or our families home care needs."

"TheKey has been an exceptional support to our family during the challenging time of finding care for my mother. We have been working with them for a few years now and are truly grateful for all their hard work. The care management has been excellent, the caregiver matching outstanding, and the communication seamless. Shawntel has been a tremendous help, always resourceful in adjusting my mom’s care needs, and Jessica has done a wonderful job finding caregivers who not only match my mom’s personality but also have the necessary training to meet her specific needs. We are incredibly thankful to have TheKey by our side"

"I recommend this company. Staff is very friendly and amazing"

"TheKey was excellent in taking care of my grandfather. Their staff is unmatched and are so professional. I would recommend this company to seek caregivers to anyone!"

"Provided wonderful support for my great aunt."

"The help that The Key has provided has been amazing. Shawntel and Jessica have made the transition to home care incredibly successful. Thank you for all you have done!"

"The Key has provided exceptional care for my mom."

"The Formerly Home Care Assistance Calgary is marked by efficiency and punctuality and leading Home care assistance in a wide range of senior care. Shawntel Sousa is the best care manager, she is brilliant, gentle, friendly, and sweet. I worked very closely with her, especially when I started with the new senior client, she brought me all the information and instructions on the things to do with the client. Well Working with them has been a nice and strong experience. I treat all my seniors with love, care, and humanity because they are very sensitive. The communication with the managers and admin is always clear and transparent, which has helped us stay ahead of the seniors' care. Thanks to their clients, who need care for your parents or relatives."

"The Key has helped greatly with Mum's care. Jessica and Shawntel always give her the caregivers she needs and on the times we need them. They always make sure to give us ones that are a good match for us. Can't say enough good things about The Key and the service they provide!"

"Such a positive experience with The Key! I only have good things to say. The aide that took care of my Mom was amazing. She was bright, bubbly and professional. She spent quality time with my Mom and improved her quality of life. Shawntel was easy to get a hold of and was prompt with anything that was requested. I highly recommend using The Key."