535 Yates Street, Suite 200, Victoria, British Columbia V8W 2Z6
778-401-9758
Get Started

Need Help Right Away?

THEKEY-102-F7A8064-600x400

Tell Us About Your Situation

Please enter a valid North American phone number.

Almost done! Please fill in your contact details and one of our Home Care Advisors will reach out to you shortly.

Please enter a valid North American phone number.

Thank you!

We’re so glad you’ve reached out to TheKey. We know that exploring home care options requires careful thought and planning, especially when you’re trying to find the best support for someone you love.

With more than 20 years of experience providing home care, our team is here to guide you every step of the way—helping you create a plan that fits your unique needs now and in the future.

A member of TheKey team will be calling soon to learn more about you and answer your questions. Our goal is to help you understand all your options - with no pressure, just clear guidance to help you make the best decision for your family.

What to Expect Next

1
50-IMG-0901-360x240

Step 1: We'll Listen & Learn

Share your care needs with us. We'll schedule a free in-home or virtual consultation within 24 hours to fully understand your situation.

2
35-IMG-0628-360x240

Step 2: We'll Create Your Care Plan

Together, we'll build a personalised care plan and match you with a professional caregiver who's right for your family.

3
THEKEY-102_F7A8168-360x240

Step 3: We'll Support You, Always

Once care starts, our Care Team is available to provide guidance, make adjustments, and ensure everything runs smoothly.

Trusted By Clients Across Victoria

Real feedback from satisfied customers

"Exceptional service from TheKey! Their caregivers are kind, attentive, and highly professional. The RN check-ins ensure my father’s health and safety, and the communication with our family is outstanding. We couldn’t ask for better care. Highly recommend!"

Philip T.

Oakville

"This is the second time we have booked staff from TheKey to assist in caring for our Dad, who is now 100 years old. From the initial encounter, we have been met with kindness, understanding and efficiency from the staff both in the office and in the field. We have had PSW support both during the nights as well as on day shifts. Caring for a patient with symptoms of dementia and combativeness is a daunting prospect. Paul, Damilola and Stephanie have undertaken this responsibility in a professional and knowledgeable way. Their gentle manner has gone a long way in calming our Dad and helping him approach his end of life days. Thank you!"

Marianne K.

Oakville

"The Key caregivers we have had the lucky pleasure to care for our mother have been absolutely wonderful. Without their compassion, care, energy, initiative and kindness our mom would not have experienced the life she has over the last 18 months. Our caregivers are like an extension of the family and so important, not only for our moms life but ours. In addition to this, the Key has been great to work with. Our concerns are always quickly met and it is so nice to work with an organization that works with you, and listens to you with transparency and honesty."

Brent R.

Oakville

Ready When You Are

Whether you need care today or just want to talk through your options, we're here.

Get Started circle-arrow